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Why Call Center Employee Satisfaction Is So Low

[youtube https://www.youtube.com/watch?v=v2yRcBt1zww&w=580&h=385]

Want to improve customer experience? Start with the people who are actually talking to your customers: the agents. Making their experience better will help to improve the experience for your customers. After all, no one wants to talk with someone who is constantly miserable! See how you can help to make your agents’ lives better: www.gotenacity.com/connect

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