Source | www.entrepreneur.com | Aine Cain
Kendra wasn’t usually one to get mad, especially not on the job. She’d joined Dollar General in 2019, as a longtime homemaker hoping for a change of pace. She loved chatting with the regulars who filed into her small-town location. She was meticulous about all the little tasks that went into keeping the store clean, organized, and running smoothly. Kendra had even worked her way up to the role of key-holder, the store employee responsible for opening and closing.
But then came the coronavirus pandemic, and Kendra began to watch the stress start to “roll downhill.” The headwaters of the strain seemed to be visits, announcements, or corrections from regional and district management. The negativity seemed to submerge Kendra’s store manager, who became overwhelmed and less communicative toward her team. Soon, Kendra herself would find herself drowning in an increasingly fraught work environment.
“By the time you get down to that lowly stay-at-home mom that just wanted a part-time job — who is earning less than a hundred dollars a week because she’s making $7.25 an hour and only working 10 hours a week — it’s not worth it,” Kendra told Insider.
She says she’s not the “type of person” who acts out of anger. Yet, in the springtime of 2021, Kendra rage-quit her job.
Kendra isn’t the Dollar General worker’s real name. After verifying her employment records, Insider is protecting Kendra’s identity because she is concerned about getting her former boss in trouble with management. She said her manager was a “good person” who was simply under pressure.