By | David Klaasen | Helping You Create Clarity, Inspire Your People & Drive Performance | Retain your best people | Changing Management Mindsets and Behaviour | Practical Behaviour Analytics
Almost every problem at work boils down to the quality of relationships. This can range from the relationships we have with shareholders and clients to the relationships we have with our line manager, colleagues and those who report to us, but it also includes our relationship with ourselves and our relationship with our work.
It could even be said that “The level of success we achieve at work is in direct proportion to the quality of our relationships”. There are four cylinders that drive inspired working relationships – are your relationships firing on all four?
As a lifelong student of communication and relationships, I’m constantly reminded that the more I learn, the more I discover just how little I know. However, it is useful to have some tools that help us understand ourselves and others. The most useful one I have come across is the Language and Behaviour Profile or ‘LAB Profile’. For me the LAB Profile is fascinating because it allows you to notice what fundamentally motivates people at a below-conscious level. This means you can develop remarkable empathy and understanding of why people behave the way they do in a given context, and even predict how they will behave in certain situations. This ultimately enables you to elegantly influence them.
Walking the talk
I was recently invited to give a talk about Relationships at a local Business NLP Group and whilst I normally focus my professional attention on relationships at work and in a business context, I was asked to speak about how my understanding of the LAB Profile has impacted on my relationship with my wife Pam.
