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Don’t Get Left Behind!Talent, Engagement and Culture Strategies for 2021

Virtual People and Culture Lab

Source | | Alan Mait | Nicola Hasling | Jaemi Taylor

ChapmanCG recently hosted a virtual People and Culture Lab for our collective HR networks. We featured two highly accomplished HR leaders: Soni Basi, Global Head of Talent at AIG; and Praveena Nathawat, Head of Human Resources, Global Operations & Technology, the Goodyear Tire & Rubber Company. Soni and Praveena shared their perspectives on talent, engagement, and culture strategies in light of what transpired in 2020 and how organizations are adapting to a new normal in 2021.

Soni Basi Presentation

Soni Basi spoke about the challenges facing AIG and all organizations since COVID-19 struck and how companies are preparing themselves for the future of work. Areas Soni covered included:

  • We are all used to operating in a VUCA world (Volatility, Uncertainty, Complexity, Ambiguity). This has been a model we have been familiar with for the last 12+ years, but never more so than last year have we truly felt we have been living in a VUCA environment.
  • Do organizations and people have the skills and experiences needed for today, and more importantly, are they developing the required skills for the future? AIG is focusing on five top skills:
    1. Agility
    2. Talent Magnet
    3. Innovation
    4. Inclusive Leadership
    5. Data Fluency
  • Careers are no longer a straight line. Organizations have hierarchies but work more in a matrix and project environment.

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