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More companies upskill HR teams to handle people analytics rather than hire out

Source | | Valerie Bolden-Barrett

Dive Brief:

  • The number of organizations building people analytics teams is up to 68% from 15% in just three years, according to a report released by Thomsons Online Benefits. Thomsons said that with tech talent in short supply, 35% of respondents have upskilled their HR teams, while 21% chose to hire external specialists. About a third said they plan to upskill HR over the next 12 months, while 17% plan to hire externally.
  • Among the respondents that use analytics for business operations and performance, 64% use the data to improve employee engagement; 47% have improved productivity; and 59% have improved their benefits program by observing workers’ interaction with their benefits platforms.
  • Although 33% of respondents self-identified as “an innovator” concerning HR tech, the report detected a disconnect between adopting people analytics and using the data effectively. Among the respondents that aren’t or don’t plan to use employee data to report on business operations, 31% cited data illiteracy in HR and poor-quality data as major barriers.

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